Jake Collins

Step into Learning Award 

Having been a full-time carer for his mum and missing out on formal education, at 20 years old, Jake joined a Sector-Based Work Academy Programme (SWAP) and now has a full-time role at Sandwell and West Birmingham NHS Trust.

"I did this course because I wanted to do something with my life and make my mom proud. I knew I wanted to work in the hospital because I had spent so much time there with my mom and wanted to help people.

"Having gained a Level 1 certificate in Health and Safety, I was offered a full-time role as a Ward Service Officer. I am so much more confident now. I feel like my life has changed more than I ever thought it would. It is good to be in work as I have a nice group of people to work with and feel like I have a purpose every day. I want to progress in the job and take on more courses and qualifications to help me."

Emma Dalton, Widening Participation Project Manager at Sandwell and West Birmingham NHS Trust, said: "Jake had been a carer for his mum from the age of 13. He missed out on formal education, social interaction and left school with one GCSE. After the death of his mum, Jake felt lost. All he knew was that he wanted to make his mum proud. Jake’s line manager is so impressed with how he is progressing. Jake provides guest speaking sessions to motivate others and has recently attended a committee meeting to share his story with senior directors within the Trust. Jake has overcome so many challenges to be where he is, and we couldn’t be prouder."