Foreword
2022 is going to be a great year for the Combined Authority and the West Midlands as a whole, with all eyes on the region as we host a fabulous Commonwealth Games. But we also have our challenges, as we support recovery from the challenging economic and social impact of Covid 19.
We have a great deal to deliver and the 2022/2023 Annual Business Plan not only sets out what we are going to do, but also how everyone is contributing through the ‘golden thread’ to the new aims and objectives. This will ensure we achieve the best outcomes for the Region, and make it better connected, more prosperous, fairer, greener and healthier.
How will we achieve this? It isn’t only the work that we do, it is the way that we do it. The WMCA is a partnership organisation, our people have a can-do attitude and are innovators. We try new ways of doing things, we aren’t afraid to fail, learn from what went wrong and try again. Give it a go, you are empowered to be creative and explore and innovate.
We also have a customer service ethos and should be asking customers, partners, and each other ‘how can I help’. If that is our basic approach, then everyone has everyone else’s back, and everyone is doing more than their fair share. As long as everyone does that, everyone wins. Helping, by doing what needs to be done, or helping someone else find the solution, even when it is not yourresponsibility to do so, is the ethos we should work to.
As an organisation, we will continue to adapt and develop to the opportunities and challenges ahead. We will continue to transform ourselves and our organisation into the best we can be, underpinned by our values and behaviours and everyone contributes towards achieving our vision.
I am looking forward to delivering this plan with you all.