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SWAP/SG Provision For the funding year 1 - August 2021 to July 2022 - Version 1

SG approved provision

SG: Care Worker
Purpose

The purpose of this proposal is to develop a specification for those wishing to train/upskill/change careers and wishing to work in Social Care. The specification focuses on a non-accredited approach to training, specific to the industry and focusing on the knowledge and skills required.

Adult Care Workers are the frontline staff who help adults with care and support needs to achieve their personal goals and live as independently and safely as possible, enabling them to have control and choice in their lives.1

Specification Proposal

Preparing to work in Social Care

  • Foundation literacy/numeracy.
  • Digital skills (Email, using search engines).
  •  Communication
  • Face to face communication with individuals and their families.
  • Telephone communication with individuals and their families.
  • Working as part of a team.
Skills
  • Ability to follow codes of practice.
  • Support individuals in line with their plan of care.
  • Protect individuals from harm
  • Promote healthy eating and wellbeing.
  • Use risk assessments to support individuals safely.
  • Reflect on own working practices.
  • Personal attributes
  • Approachable.
  •  Friendly.
  • Confident.
  •  Integrity.
  •  Knowledge
  • Codes of practice.
  •  Legislation.
  • Equality and diversity.
  • Respect and dignity.
  • Differing methods of communication.
  • Safeguarding.
Outcomes
  • Residents will be able to (skills):

  • Demonstrate a range of foundation literacy and numeracy skills as determined by the social care sector. 20.2. Use basic digital literacy as required for the social care sector.

  • Practise a range of communication methods required for the social care sector.

  • Demonstrate team working.

  • Describe actions to take in order to protect individuals from harm. 20.6. Evidence the formulation of a risk assessment.

  • Describe methods of reflecting on your working practice.

  • Residents will know (knowledge):

  • Describe codes of practice used in the social care sector.

  • Identify relevant legislation that covers the social care sector.

  • Recognise equality and diversity and how to promote this.

  • Explain respect and dignity and the importance of these.

  • Describe different methods of communication.

  • Identify signs and symptoms of different types of abuse.

  • Residents will be self-aware and develop themselves personally to demonstrate (behaviours):

  • A friendly approach showing empathy and understanding.

  • Honesty.

  • Confidence.

  • Excellent work ethics (good attendance, timekeeping).

  • Guided learning hours: 30 (Weighting B)

  • LARS Code;

  • Funding rate: £168

SG: Employability
Purpose
  • The purpose of this proposal is to develop a specification for those wishing to train/upskill/change career and wishing to work. The specification focuses on a non-accredited approach to basic training, focussing on the knowledge and skills required.

  • Employability refers to your ability to gain initial employment, maintain employment, and obtain new employment if required. In simple terms, employability is about being capable of getting and keeping fulfilling work. 2

Specification Proposal
  • Preparing to work
  • Foundation literacy/numeracy.
  • Digital skills (Email, using search engines).
Communication
  • Communicating with others at work.
  • Customer service.
  • Working as part of a team.
Skills
  • Using varying methods to explore careers.
  • Create a CV
  • Applying for a job.
  • Maintaining work standards.
Personal attributes
  • Approachable.
  • Friendly.
  • Confident.
  • Integrity.
  • Resilience.
Knowledge
  • Basic legislation.
  • Equality and diversity.
  • How to be successful in applying for jobs.
Outcomes

Residents will be able to (skills):

  • Demonstrate a range of foundation literacy and numeracy skills needed to be employable.
  • Use basic digital literacy as required for work.
  • Practise a range of communication methods required for work.
  • Demonstrate team working.
  • Evidence basic CV writing.
  • Explain the process of applying for work.

Residents will know (knowledge):

  • Explain how to be successful when applying for work.
  • Identify relevant legislation that covers the workplace.
  • Recognise equality and diversity and how to promote this.
  • Residents will be self-aware and develop themselves personally to demonstrate (behaviours):
  • A friendly approach showing empathy and understanding.
  • Honesty.
  • Confidence.
  • Excellent work ethics (good attendance, timekeeping).
  • Resilience.
  • Guided learning hours: 30 (Weighting A)
  • LARS code;
  • Funding rate: £150
SG: Logistics
Purpose

The purpose of this proposal is to develop a specification for those wishing to train/upskill/change careers and wishing to work in the Logistics industry. The specification focuses on a non-accredited approach to training, specific to the industry and focuses on knowledge and skills required.

Crucial to the supply chain of any business, logistics involves the timely delivery of freight and goods from one place to another, as well as the unloading and unpacking of this cargo. Logistics workers may perform duties including inventory control, pricing and ticketing, and merchandise assembly.3

Specification Proposal

Preparing to work in Logistics

  • Foundation literacy/numeracy.
  • Digital skills (Email, using search engines).

Communication

  • Building relationships with customers. 39.2. Building relationships with colleagues. 39.3. Working as part of a team.

Logistics skills

  • Preparing the vehicle for driving.
  • Protect the vehicle and the load.
  • Pick goods.
  • Place goods in storage.

Personal attributes

  • Approachable.
  • Friendly.
  • Confident.
  • Integrity.

Knowledge

  • Legislation in a logistics environment.
  • Equality and diversity.
  • Moving and handling goods.
Outcomes

Residents will be able to (skills):

  • Demonstrate a range of foundation literacy and numeracy skills as determined by the logistics sector.
  • Use basic digital literacy as required for the logistics sector.
  • Practise a range of communication methods required for the logistics sector.
  • Demonstrate team working.

Evidence of the picking and placing of goods in a logistics environment.

Residents will know (knowledge):

  • Identify relevant legislation that covers the logistics sector.
  • Recognise equality and diversity and how to promote this.
  • Explain the correct ways of moving and handling goods.

Residents will be self-aware and develop themselves personally to demonstrate (behaviours):

  • A friendly approach.
  • Honesty.
  • Confidence.
  • Excellent work ethics (good attendance, timekeeping).

Guided Learning Hours: 30 (Weighting A)

LARS code;

Funding rate: £150

SG: Retail and Customer Service
Purpose

The purpose of this proposal is to develop a specification for those wishing to train/upskill/change career and wishing to work in the Retail/Customer Service industry. The specification focuses on a non-accredited approach to training, specific to the industry and focuses on knowledge and skills required.

The main purpose of a retailer is to assist customers when they purchase products and services, which requires a good understanding of the stock being sold, the variety of ways customers can shop and the ability to process payments, for example, using a till. Retailers must be passionate about delivering a quality service that always aims to exceed customers’ expectations.4

Specification Proposal

Preparing to work in Retail/Customer Service

  • Foundation literacy/numeracy.
  • Digital skills (Email, using search engines).

Communication

  • Face to face communication with customers.
  • Telephone communication with customers
  • Working as part of a team.

Retail Skills

  • Merchandising.
  • Using technology (till systems, digital tools).
  • Stock control.

Personal attributes

  • Approachable.
  • Friendly.
  • Confident.
  • Integrity.
  • Going the ‘extra mile’.

Knowledge

  • Product knowledge.
  • Legislation.
  • Equality and diversity.

Outcomes

Residents will be able to (skills):

  • Demonstrate a range of foundation literacy and numeracy skills as determined by the retail/customer service sector.
  • Use basic digital literacy as required for the retail/customer service sector.
  • Practise a range of communication methods required for the retail/customer service sector.
  • Demonstrate team working.
  • Evidence basic merchandising and stock control.
  • Explain the use of technology required in the retail/customer service sector.

Residents will know (knowledge):

  • Explain how to learn about the products they are selling.
  • Identify relevant legislation that covers the retail/customer service sector.
  • Recognise equality and diversity and how to promote this.

Residents will be self-aware and develop themselves personally to demonstrate (behaviours):

  • A friendly approach showing empathy and understanding.
  • A ‘nothing is too much trouble’ approach to customers.
  • Honesty.
  • Confidence.
  • Excellent work ethics (good attendance, timekeeping
  • Guided learning hours: 30 (Weighting B)
  • LARS Code;
  • Funding rate: £168
SG: Security
Purpose

The purpose of this proposal is to develop a specification for those wishing to train/upskill/change career and wishing to work in the Security Services industry. The specification focuses on a non-accredited approach to training, specific to the industry and focusing on the knowledge and skills required.

Security work is a field that will never go away. With all the potential threats in today’s society more and more businesses are in need of help protecting their property, assets and people. If you’re interested in safety and security, this could be the perfect job for you. Almost every form of business utilizes some form of security including but not limited to: local businesses, hospitals, banks, bars, airports, shops, care homes, private security firms and even nuclear power plants often hire security guards to help protect their property and detect illegal activities.5

Specification Proposal

Preparing to work in Security Services

  • Foundation literacy/numeracy.
  • Digital skills (Email, using search engines).

Communication

  • Building relationships with customers.
  • Building relationships with colleagues.
  • Working as part of a team.
  • Resolving problems

Security Services skills

  • Digital skills required for the security services industry (CCTV footage e.g.)

Contributing to meetings.

Personal attributes

  • Approachable.
  • Friendly.
  • Confident
  • Integrity.

Knowledge

  • Legislation in a security services environment.
  • Security and loss prevention.
  • Differing roles within the security services industry (door supervisor, CCTV operator e.g.)
  • Equality and diversity.
  • Terrorism awareness.

Outcomes

Residents will be able to (skills):

Demonstrate a range of foundation literacy and numeracy skills as determined by the security services sector.

  • Use basic digital literacy as required for the security services sector.
  • Practise a range of communication methods required for the security services sector.
  • Demonstrate team working.

Evidence of the ability to problem-solve.

Residents will know (knowledge):

  • Identify relevant legislation that covers the security services sector.
  • Recognise equality and diversity and how to promote this.
  • Explain terrorism and procedures to follow.

Residents will be self-aware and develop themselves personally to demonstrate (behaviours):

  • A friendly approach.
  • Honesty.
  • Confidence.
  • Excellent work ethics (good attendance, timekeeping).

Guided Learning Hours: 30 (Weighting A)

LARS code;

Funding rate: £150

Stewarding - Specification Proposal

Purpose

The purpose of this proposal is to develop a specification for those wishing to train/upskill/change career and wishing to work in the Stewarding industry. The specification focuses on an accredited approach to training, specific to the industry and focuses on knowledge and skills required. This detail is not exhaustive and will be tailored to meet the needs of the employer and to meet the specification of the Level 2 Certificate in Spectator Safety.

Specification Proposal

Prepare for spectator events

  • Understand how to prepare for stewarding activities
  • Understand how to identify and respond to hazards
  • Be able to prepare for stewarding activities
  • Be able to identify and respond to hazards
  • Assist with the movement of spectators and deal with crowd issues at spectator events
  • Understand how to control the entry, exit and movement of people at events
  • Understand how to deal with crowd issues
  • Be able to follow and implement procedures for the entry, exit and movement of people at
  • spectator events
  • Be able to identify and deal with crowd issues
  • Help to manage and resolve conflicts
  • Understand how to engage with client groups in conflict situations
  • Understand how to follow procedures to resolve conflict situations
  • Be able to engage with client groups in conflict situations
  • Be able to follow procedures to resolve conflict situations
  • Deal with incidents at spectator events
  • Understand how to deal with incidents at spectator events
  • Be able to deal with incidents at spectator events
  • Support the work of your team and organisation
  • Understand how to work effectively with a colleague
  • Understand how to improve own works
  • Understand how to help support and improve the work of own team and organisation
  • Be able to work effectively with colleagues
  • Be able to improve own work
  • Be able to help to improve the work of the organisation
  • All the above is directly linked to the Level 2 in Spectator Safety qualification. In addition, learners will complete an unregulated employability qualification that will support them to progress into work/move to the next level.
  • Learners will also complete a Level 3 Award in Emergency First Aid at Work
  • Guided Learning Hours: 30 (Weighting A)
  • LARS codes
  • Funding rate: £150
SG: Warehousing

Purpose

The purpose of this proposal is to develop a specification for those wishing to train/upskill/change careers and wishing to work in the Warehousing industry. The specification focuses on a non-accredited approach to training, specific to the industry and focuses on knowledge and skills required.

Warehouse workers are responsible for preparing and completing warehouse orders for delivery or pickup according to schedule. Receiving and processing warehouse stock products and performing warehouse inventory controls and keeping quality standards high for audits. 6

Specification Proposal

  • Preparing to work in Warehousing
  • Foundation literacy/numeracy.
  • Digital skills (Email, using search engines).

Communication

  • Building relationships with customers.
  • Building relationships with colleagues.
  • Working as part of a team.
  • Resolving problems

Warehousing skills

  • Picking orders.
  • Wrap and pack goods.
  • Maintaining cleanliness in the working environment.
  • Receive goods.

Personal attributes

  • Approachable.
  • Friendly.
  • Confident.
  • Integrity.

Knowledge

  • Legislation in a warehousing environment.
  • Equality and diversity.
  • Moving and handling goods.

Outcomes

Residents will be able to (skills):

  • Demonstrate a range of foundation literacy and numeracy skills as determined by the warehousing sector.
  • Use basic digital literacy as required for the warehousing sector.
  • Practise a range of communication methods required for the warehousing sector.
  • Demonstrate team working.
  • Evidence of the wrapping packing and receipt of goods in a warehousing environment.

Residents will know (knowledge):

  • Identify relevant legislation that covers the warehousing sector.
  • Recognise equality and diversity and how to promote this.
  • Explain correct ways of moving and handling goods.

Residents will be self-aware and develop themselves personally to demonstrate (behaviours):

  • A friendly approach.
  • Honesty.
  • Confidence.
  • Excellent work ethics (good attendance, timekeeping).

Guided Learning Hours: 30 (Weighting A)

LARS Code

Funding rate: £150