Our current model of retrofitting isn't working
- Reliant on the household or government grants to pay
- Lack of trust in contractors
- Temporary and insecure workforce
- Every home and person is different making design bespoke and expensive
- Funding and retraining are disjointed and short term
- Disruptive and unpredictable
- Single measures rather than whole-house
- Little focus on user journey and customer service